The service of free returns is only available to our customers from Germany, Austria and the Netherlands who are subscribers of the Young Poets Society newsletter. Please follow the instructions below to get free return label:
- Please enter your email address with which you placed your order and your order number in the boxes provided.
- If you are already a newsletter subscriber, you will now receive your return label by email. If you are not yet a subscriber, you can sign up for the newsletter in the next step to receive the free return shipment.
- Place the packed items you want to return in the original package.
- Seal the package carefully to avoid damage during transport.
- Drop off the return at the nearest DHL drop-off point and present the QR code shown on the return label. You will receive a printed delivery confirmation from your courier. Please keep this until you have received a full refund for your return.